Frequent Questions

Q. What is the difference between eti conformity testing services and UL?

Q. Can eti perform tests to international standards?

Q: What is the difference between Listing, Labeling, Field Evaluation and Recognition?

Q: If we use Recognized Components when we build our product, does that mean our product is Listed?

 


Q: Who does the term "Applicant" refer to?

Q. Who is the Manufacturer?

Q. Who is the Listee?

Q: Does eti provide training programs?

Q: What accreditations does eti have?

Q. How long was eti a certified NRTL and can I expect there to be an change in service level?

Q. Does eti offer testing to military specifications?

Q. What quality assurance standards does eti follow?

Q. How do I begin the process of certifying my product for market?

Q. A local inspector required testing for our new one-of-a-kind piece of equipment. Can eti get us back in business – fast?

Q. Can eti go to a factory in another country to certify a piece of equipment for me


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Q. What is the difference between eti conformity testing services and UL?

A: Both eti and UL are certified by Federal OSHA to perform safety testing of various products. UL was the first company certified, but now the field has been opened to competition.

At eti, we differentiate ourselves in two areas.

First, we are one of the pioneers in electrical testing for low and medium voltage equipment. As the largest independent electrical testing, maintenance and engineering service company in the United States, we understand the pivotal role that proper laboratory testing plays in bringing a product to market. We are experts in the field of industrial electrical systems and reliability.

Second, our service sets us apart. We work hard to maintain schedules and timelines that work in your best interest. When you choose eti, we make fast progress, and you reduce the time it takes to bring your product to market.
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Q. Can eti perform tests to international standards?

A: Yes. We perform tests to assure acceptance throughout Europe, Canada, and other countries.  Read about our CE Marking  and EMC testing services for European countries.  In other parts of the world, we have cooperative agreements with leading testing labs.  This partnership ensures that your product gets to market on time and on budget. Call us for more information. Northern California (925) 328-3400, or Southern California (714) 961-2888. Back to top


Q: What is the difference between Listing, Labeling, Field Evaluation and Recognition?

A: The eti Listed Mark on a product indicates that samples of the complete product have been tested to nationally recognized Safety Standards and found to be free from reasonably foreseeable risk of fire, electric shock and related hazards.

Our Evaluated label is applied to products tested at the point of manufacture, or when a unique or custom-modified piece of equipment is first integrated into an existing system. The eti Evaluated label applied to the equipment signifies that the product meets the essential requirements of the applicable product safety standard or applicable portions of several product safety standards where one single standard does not exist.

A Recognized Component is tested using the same procedures and test methods that are used to test complete assemblies.  This evaluation is directed to a very specific intended use or completes the basic testing with final testing and evaluation occurring with the listing process of the final end use product. Back to top


Q: If we use Recognized Components when we build our product, does that mean our product is Listed?

A: No.  When components are assembled into a complete system, a new evaluation process is required. However, using Recognized Components is a good idea and a good way to save money and time in the evaluation process. Back to top


Q: Who does the term "Applicant" refer to?

A: Applicant: The company or individual who applies to eti for the investigation of a component, product or system. The applicant assumes the financial obligation for the cost of the investigation and Follow-Up Service, and exercises rights to information obtained as a result of the investigation. Back to top.


Q. Who is the Manufacturer?

A. The manufacturer is the company or individual who maintains and operates the factory facilities where a Listed or Recognized product is manufactured or assembled, and where the product is normally inspected as part of Follow-Up Service. Back to top.


Q. Who is the Listee?

A.: The listee could be a company or individual whose name is used or in conjunction with a product and appears under a product category in a published Product Directory. Back to top.


Q: Does eti provide EMC testing services?

A.: Yes. Please see our EMC Testing Services description. Back to top


Q: Does eti provide training programs?

A. Yes. eti is a leading provider of technical electrical training. Read more about our Training Services.  Back to top


Q: What accreditations does eti have?

A. eti is a Qualified Evaluation Service provider for evaluations in the semiconductor industry.  We currently have a safety record (OSHA Incident rate) of 1.14 and an EMR rate of .76. Back to top


Q. How long was eti a certified NRTL and can I expect there to be an change in service level?

A. eti was certified by Federal OSHA as a Nationally Recognized Testing Laboratory 1995 through 2008.  In June 2008, OSHA did not renew our NRTL status due to irregularities in terminology involving manufacturer independence.  Please read more about this and how eti will continue to provide field evaluation service at NRTL listing notice.  Back to top


Q. Does eti offer testing to military specifications?

A. Yes. Electro Magnetic Compatibility testing addresses emissions and susceptibility testing that may affect military communication and other military applications. Read more about eti's EMC testing servicesBack to top


Q. What quality assurance standards does eti follow?

A. eti relies upon standards from respected industry sources, such as the NEC, IEEE, ANSI, NFPA, JCAHO, SEMI, as well as state and local jurisdictions. Many of our engineers and technicians are members of these groups and have earned industry certifications for continuing education. Back to top


Q. How do I begin the process of certifying my product for market?

A. Try to assemble as much detail about the product and its intended use.  Call us early in your design process. Our advice and resources will pay off with streamlined production. Our engineers will make the process as easy and fast as possible. Back to top


Q. A local inspector required testing for our new one-of-a-kind piece of equipment. Can eti get us back in business – fast?

A. When an inspector tags your equipment as "unevaluated," time is critical. Safety and compliance testing is required before the equipment can be put into service. Read more about eti's responsive Field Evaluation services.  Back to top


Q. Can eti go to a factory in another country to certify a piece of equipment for me?

A. Yes. eti offers field evaluation at the point of manufacture, when custom-made or foreign-made equipment is being produced or modified for an unusual or unique process. Read more about our Field Evaluation services.  Back to top


 
   
   

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